Product Inquiries
We’d Love To Hear From You


We love to hear from pet owners, KONG lovers, potential partners, and anyone else who wants to talk about making life better for pets and their people.
If, by chance, you would like to submit a claim for a dog or cat toy, recovery collar or consumable product, please click on this link https://www.kongcompany.com/guarantee. You will be asked to submit a copy of your receipt for proof of purchase as well as an image of the product in question. This is a firm KONG policy.
** Please note, this is not the donation request form. Please click here for all event/donation requests.Or, for Media Inquiries, please complete the Media Requests form.
Please fill out the form for all other inquiries.
THE KONG COMPANY
16191 Table Mountain ParkwayGolden, CO 80403-1670
Tel: 303.216.2626 All * fields are required